Refunds, cancellation and delivery

Cancellation

Cancel your Pro subscription any time from Settings → Billing. No more charges are made after the current period, and Pro features stay on until it ends. Your data is not deleted when you cancel.

Refunds

• If you were charged twice, or charged after cancelling, we refund the extra charge in full.
• If you upgrade and the service doesn't work for you, ask within 7 days of your first payment and we'll refund it.
• Otherwise, payments for a period that has started are not refunded.

Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days. To request one, email support@dulypaid.in from your account email.

Delivery

Dulypaid is an online software service. There is nothing to ship: access to Pro features is activated on your account as soon as the payment is confirmed, usually within a minute.